Release of Information (ROI)

Whether patient records are in electronic or paper format, whether the facility is large or small, ranging from hospitals to solo practitioners, SMDS operates to free facility personnel from all aspects of ROI (release of information):

• Handling the frequent telephone calls from requestors regarding their records
• Electronic, real-time tracking of requests at every stage of the process of release for every request we receive
• Creating and maintaining the accounting of disclosures required by HIPAA,including input for Stage 2 Meaningful Use modules in your EHR
• Manager portal access provides up to date information about our ROI activities with YOUR sensitive PHI
• Ensuring that all release of information is compliant in every way with the numerous federal and state law requirements that apply
• Providing personnel to handle your protected health information (PHI) who receive ongoing training and updates on legal changes that affect the release of information process
• On-site or remote service is available, based on what YOU need. If you want every square inch of your facility devoted to your patient care, we can provide our services via an encrypted, protected link, without scanning your protected health information offsite for processing.
• Decreaseyour liability exposure under HIPAA for ROI activities performed by our trained personnel.

We keep the personal touch in everything we do. You will never have to wade through an automated menu to talk to us about your service.