Company Overview

SMDS provides secure release of information services at no charge to providers.

We tailor our service to facility preference: on site or remote*, depending on your needs. Need every inch of space? If you have an EHR, we can provide service without taking up any physical space at your busy facility, while protecting your PHI in accordance with the highest standards.

Your patients’ charts are never scanned to a remote facility and stored for processing.

We provide real-time, electronic tracking of every medical records request we receive through our customized software program.

Managers can access their accounting of disclosures from our convenient, secure portal.

SMDS meets all federal and state requirements regarding your PHI, and continually stays abreast of changes to keep your release of information compliant and your patients’ protected health information safe. This includes:
HIPAA
HITECH
FTC Red Flag Identity Theft Rule
Louisiana laws and regulations, including those affecting HIV information, workers’ compensation, disability and rehabilitation services.

SMDS maintains professional liability insurance.

SMDS fields all phone calls from requestors for status on their release of information requests. We handle all tracking from start to finish and beyond on each release of information.We pride ourselves on our personal touch—you will never have to wade through an automated menu to talk to a live person.

SMDS can help build your accounting of disclosures for Stage 2 of Meaningful Use in whatever module or format your system requires.

We provide personalized service that is second to none. Let us customize release of information processing to your needs. Call us to learn how we can help make your job a little easier.

*Requires encrypted access to your EHR via secure log-in procedures in accordance with the Privacy and Security Rules of HIPAA and HITECH.